The most powerful mobile ordering & payment.

Imagine a world where every transaction is convenient, fun and rewarding.


The order and pay system for the hospitality industry.

With the custom-fit software solutions from PRODUCTMATE by IONE, you have the full control. Wherever your guests get a desire for your dishes: take orders via your QR code touchpoints or your website. At the table in your company, for pick-up on the road or as a delivery. We offer you all functions in one system.

Discover product

20%

more revenue

15min

saved per table

40%

more tips

10sec

pay the bill


Ordering

The most powerful and beautiful mobile order.

Create a magical customer experience and increase your turnover at the same time. With QR code mobile ordering you reduce the waiting times of your guests, your service saves walking distances and has more time to focus on the essentials - cooking amazing food and offering a great customer experience.

12%

increase in average basket

20%

more orders

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Payment

The most simple and fastest way to pay bills.

Allow your guests to pay in just 10 seconds via powerful QR code touchpoints with their own smartphone. Your guests will definitely love it and can leave the restaurant earlier without having to wait for the staff.

10sec

pay the bill

40%

more tips

More information

Delivery

Take the delivery business into your own hands.

When you own your delivery business, nothing throws you off track. You offer your customers an easy way to place orders with mobile payment, and you deliver your delicious food straight to their door.

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Pickup

Sales growth through out-of-home business.

Increase your sales with an additional to-go and pickup business. With a new sales opportunity in your control, you can reach even more customers, build your own customer database and increase your profit margins.

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Digital menu

Powerful visual menus that you manage and control.

Customize your digital menu, from your logo to photos, and make it part of your restaurant experience. Available in different languages and convenient for your guests: no app and uncomplicated to use.

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Seamlessly integrated with many POS systems

Your POS system is not listed?

Submit a request
Touchpoints

High-quality touchpoints for a lasting impression.

Choose the right touchpoints from our portfolio and impress your guests with a gorgeous looking table accessory. From simple table displays to modern QR code buttons in your corporate identity. Unique and individual, just like your company.

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Get started now!

Every day companies choose to work with PRODUCTMATE. You can be one of them.

With the powerful and adaptable IONE software, you are always one step ahead.

Any questions?Start now

Yvonne Tschebull

Rive Fish & Faible | Tschebull

»The touchpoints are beautiful and look like a classy table accessory in our restaurants. In addition to the menu, our guests can also find out more about our second restaurant, for example, and leave a Google rating with just a few clicks.«


Dietmar Poszwa

Hofbräu Wirtshaus Companies

»In times of staff shortages, Productmate's Order & Pay solution is a huge opportunity for faster operations in all our locations. The connection to our POS system was amazingly easy and everything worked smoothly.«

Sabine Henssler

ono by Steffen Henssler

»The digital menu looks really good and is very well praised by our guests. We can also promote our social media accounts and vouchers prominently. The support has been great from the beginning and is always there to help us.«


FAQ

Big promises to which we have simple answers.

QR codes are what allow Productmate to transform ordering through staff and the painful wait for the bill into something that takes seconds. Your clients can not only view the menu but can settle their bill, how they want in just 10 seconds – regardless of their device. Restaurants can now focus on the essentials – cooking amazing food and offering a great customer experience.

Our IONE software solutions can be integrated into all common POS systems, including Vectron, roc, ready2order and Eucasoft.

If your POS system is not listed, don’t worry! Simply fill out the form under „Get started“ and a member of our team will contact you. Our dedicated team of developers is constantly working on new integrations so that we can make Productmate available to all businesses.

With an Order & Pay solution, our partner companies gain up to 15 minutes per table. Tips for staff increase by up to 40% and the average basket size by 12%.

Yes, Productmate works on all smartphone models and brands.

Setting up the IONE software couldn’t be easier. Once the collaboration starts and we have connected your POS system to our software, we can fully set up your solution in just 3 days. You need to register your account, send us your table plan and we’ll take care of the rest, including creating your QR code touchpoints and sending them out.

Our team of experienced content managers not only takes care of setting up your solution, but also provides you with ongoing advice and support. Of course, you can also edit and add content to your dashboard yourself at any time.

Yes, you can upload and edit your own food and drink menus. How many you have and how often you update them is up to you. In addition, you have the option to integrate all relevant content that you want to convey to your guests and that is important to you, such as your Google rating and social media channels.

Our team consists of specialists for each individual area. From support to technical questions and assistance, one of our employees always has an open ear for you and your needs.