Privacy

Hello and welcome to our website. Our data protection declaration explains the nature, scope and purpose of the collection and processing of personal data when visiting and using our website, the associated websites, functions and content as well as external online presentations.

Our data protection declaration is based on terms used by the European Data Protection Regulation (DS-GVO) as well as the new Federal Data Protection Act (BDSG-new).

§ 1 Information on the collection of personal data

  • Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.
  • The responsible party according to Art. 4 (7) EU Data Protection Regulation (DS-GVO) is IONE GmbH, Managing Director: Wanja Glatte, Jöllenbecker Str. 314, 33613 Bielefeld, Germany, phone +49 (0) 52 12 70 57 57 0, fax +49 (0) 52 12 70 57 57 90, e-mail: info@ione-software.com (see our imprint).
  • When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are legal retention obligations.
  • If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. In doing so, we will also state the defined criteria for the storage period.

§ 2 Your rights

  • You have the following rights with respect to us in relation to personal data concerning you:
  • according to Art. 15 DSGVO the right to request confirmation as to whether data in question is being processed and to information about this data as well as further information and a copy of the data.
  • according to Art. 16 DSGVO the right to request the completion of the data concerning you or the correction of incorrect data concerning you.
  • in accordance with Article 17 of the GDPR, the right to demand that the data in question be deleted without delay or, alternatively, in accordance with Article 18 of the GDPR, to demand restriction of the processing of the data.
  • in accordance with Art. 20 DSGVO the right to request that you receive the relevant data that you have provided to us in a structured, common and machine-readable format and to request its transfer to other data controllers.
  • according to Art. 77 DSGVO the right to file a complaint with the competent supervisory authority.

§ 3 Collection of personal data when visiting our website

  • In the case of merely informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server.
  • If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DS-GVO):
  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Access status/HTTP status code
  • Data volume transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

§ 4 Cookies

  • In addition to the previously mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which the body that sets the cookie (here by us), certain information flows. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the Internet offer as a whole more user-friendly and effective.
  • Use of cookies:
  • This website uses the following types of cookies, the scope and functionality of which are explained below:
  • Transient cookies (for this b)
  • Persistent cookies (in addition c).
  • Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
  • Persistent cookies are automatically deleted after a specified duration, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
  • You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all functions of this website.

§ 5 Further functions and offers of our website

  • In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide further personal data, which we use to provide the respective service and for which the aforementioned data processing principles apply.
  • The personal data you enter will be collected and stored exclusively for internal use by the controller and for the controller’s own purposes. The controller may arrange for the data to be transferred to one or more processors, for example a parcel service provider, who will also use the personal data exclusively for an internal use attributable to the controller.
  • In some cases, we use external service providers to process your data. If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as payment service providers, is required for the performance of the contract pursuant to Art. 6 para. 1 lit. b DSGVO), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
  • If we commission third parties with the processing of data on the basis of a so-called „order processing agreement“, this is done on the basis of Art. 28 DSGVO. These are carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.
  • Furthermore, we may pass on your personal data to third parties if we offer promotions, competitions, contract conclusions or similar services together with partners. You will receive more information about this when you provide your personal data or below in the description of the offer.
  • If we process data outside the European Union (EU) or the European Economic Area (EEA) (so-called third country) or if this happens in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only happen if it is done to fulfill our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation or on the basis of our legitimate interests. Otherwise, we process or allow data to be processed in a third country only if the requirements of Art. 44 et seq. DSGVO are met.

§ 6 Legal basis of processing

  • Article 6 (1) a DSGVO serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for a delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 (1) b DSGVO.
  • The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services.
  • If our company is subject to a legal obligation by which the processing of personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 c DSGVO.
  • In some cases, the processing of personal data might become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 para. 1 d DSGVO.
  • In addition, processing operations could be based on Art. 6 (1) f DSGVO. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary for the protection of a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, sentence 2 of the GDPR).
  • If the processing of personal data is based on Article 6 (1) f DSGVO, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and our shareholders.

§ 7 Objection or revocation against the processing of your data

  • If you have given your consent to the processing of your data, you may revoke this consent at any time. Such revocation affects the permissibility of processing your personal data after you have expressed it to us.
  • Insofar as we base the processing of your personal data on the balance of interests, you can object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is shown by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the situation and either discontinue or adapt the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.
  • Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us of your advertising objection using the following contact data: IONE GmbH, Managing Director: Wanja Glatte, Jöllenbecker Str. 314, 33613 Bielefeld, Germany, phone +49 (0) 52 12 70 57 57- 0, fax +49 (0) 52 12 70 57 57- 90, e-mail: info@ione-software.com.

§ 8 Tracking Tools

  • The tracking measures listed below and used by us are carried out on the basis of Art. 6 (1) p. 1 lit. f DSGVO. With the tracking measures used, we want to ensure a needs-based design and continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.
  • The respective data processing purposes and data categories can be found in the corresponding tracking tools.

§ 9 Use of Google Analytics

  • This website uses Google Analytics, a web analytics service provided by Google, Inc („Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
  • The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
  • You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
  • This website uses Google Analytics with the extension „_anonymizeIp()“. This means that IP addresses are processed in abbreviated form, which means that personal references can be ruled out. Insofar as the data collected about you has a personal reference, this is therefore immediately excluded and the personal data is deleted immediately.
  • We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 (1) p. 1 lit. f DS-GVO.2
  • Third-party provider information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User terms and conditions: https://www.google.com/analytics/terms/de.html, Privacy policy overview: https://www.google.com/intl/de/analytics/learn/privacy.html, and Privacy policy: https://www.google.de/intl/de/policies/privacy.

§ 10 Use of Jetpack/ehem. WordPress.com stats

  • This website uses the web analytics service Jetpack (formerly: WordPress.com Stats) to analyze and regularly improve the use of our website. The statistics obtained allow us to improve our offer and make it more interesting for you as a user. Furthermore, we use the system for measures to protect the security of the website, e.g. the detection of attacks or viruses. For the exceptional cases in which personal data is transferred to the USA, Automattic Inc. has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov. The legal basis for the use of Jetpack is Art. 6 para. 1 p. 1 lit. f DS-GVO.
  • Cookies are stored on your computer for this evaluation. The information collected in this way is stored on a server in the USA. If you prevent the storage of cookies, we point out that you may not be able to use this website in full. Preventing the storage of cookies is possible through the setting in your browser or by clicking the „Click here to Opt-out“ button at https://www.quantcast.com/opt-out.
  • This website uses Jetpack with an extension that shortens IP addresses immediately after they are collected, so that they cannot be traced back to a specific person.
  • Informationen from third-party provider: Automattic Inc., 60 29 th Street #343, San Francisco, CA 94110-4929, USA, https://automattic.com/privacy, and the third-party tracking technology provider: Quantcast Inc., 201 3 rd St, Floor 2, San Francisco, CA 94103-3153, USA, https://www.quantcast.com/privacy.

§ 11 Integration of Google Maps

  • On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and enables you to use the map function comfortably.
  • By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under § 3 of this statement are transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
  • For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider’s privacy policy. There you will also find further information about your rights in this regard and setting options for protecting your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

§ 12 Use of Google Adwords Conversion

  • We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.
  • These advertisements are delivered by Google via so-called „ad servers“. For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Adwords will store a cookie on your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.
  • These cookies enable Google to recognize your internet browser. If a user visits certain pages of the website of an Adwords customer and the cookie stored on his computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Adwords customer. Cookies can therefore not be tracked via the websites of Adwords customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify users on the basis of this information.
  • Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of AdWords Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is the possibility that the provider learns your IP address and stores it.
  • You can prevent participation in this tracking process in various ways: a) by adjusting your browser software settings accordingly, in particular the suppression of third-party cookies will result in you not receiving ads from third-party providers; b) by disabling cookies for conversion tracking by setting your browser to block cookies from the domain „www.googleadservices.com“, https://www.google. de/settings/ads, deleting this setting when you delete your cookies; c) by disabling the interest-based ads of the providers that are part of the self-regulatory campaign „About Ads“ via the link https://www.aboutads.info/choices, deleting this setting when you delete your cookies; d) by permanently disabling them in your Firefox, Internetexplorer or Google Chrome browsers at the link https://www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.
  • The legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. f DS-GVO. Further information on data protection at Google can be found here: https://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at https://www.networkadvertising.org. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

§ 13 Deletion of data

  • The data processed by us will be deleted or restricted in its processing in accordance with Articles 17 and 18 DSGVO. Unless expressly stated within the scope of this data protection declaration, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law.
  • According to legal requirements in Germany, the storage is carried out in particular for 6 years in accordance with § 257 para. 1 HGB (commercial books, inventories, opening balances, annual financial statements, commercial letters, accounting documents, etc.) and for 10 years in accordance with § 147 para. 1 AO (books, records, management reports, accounting documents, commercial and business letters, documents relevant for taxation, etc.).

§ 14 Data security

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

§ 15 Actuality and change of this privacy policy

  • This privacy policy is currently valid and has the status May 2018.
  • Due to the further development of our website and offers on it or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. You can access and print out the current data protection declaration at any time from the website at [https://ione-software.com/#home].